Inspired by the traditional Japanese Suribachi and Surikiogi, this new pestle and mortar from Cole & Mason is suitable for a wide range of ingredients associated with many cuisines.
Featuring an elegantly designed ceramic bowl with a high gloss glazed exterior and an unglazed, ridged interior, the wooden pestle handles the grinding, and a small, stiff brush is included to aid the removal of the ground seeds, herbs, spices or nuts.
The mortar is dishwasher safe and the whole product is covered by a 2 year manufacturer guarantee.
Guarantee / Aftersales Questions
Is my mill covered by a guarantee?
Yes. All our salt and pepper mills are covered with a lifetime mechanism guarantee & manufacturers guarantee.
How long is the manufacturers guarantee?
For mills, our manufacturer guarantee covers any other parts outside of the lifetime mechanism guarantee for 2 years from the date of purchase. On non-mill items, the manufacturers guarantee is 2 years on all parts.
Are the electrical parts of my electronic mill covered by any guarantee?
Yes. The battery cell unit (where the batteries are put) is covered for 2 years from the date of purchase.
What does the Cole & Mason Lifetime guarantee cover?
It covers the mechanism itself (which grinds the salt or pepper), the mill stem (that runs throughout the centre of the mill from top to bottom) and the guide bar (that holds the stem in place). Please refer to our Guarantee page for more details.
How do I make a gurantee claim under the Cole & Mason Lifetime guarantee/manufacturer guarantee?
Please get in touch via our contact us page to start a guarantee claim.
Where are Cole & Mason products made?
All of our product design & development is based here in the UK. Our products are physically produced in China and we only work with very reputable manufacturing partners, who adhere to our very high quality standards.
C&M Web Order Questions
How can I place an order with Cole & Mason?
At the moment, orders can only be placed online via our website.
How long will it take me to get my order?
We aim to ship orders from our warehouse within 2 business days after you have completed your order. Most UK delivery addresses can expect a next day delivery once we have shipped, however, some addresses not within mainland UK or in remote areas may take longer. Overall, please allow 3-5 days to receive your order from the date of your order confirmation.
Do you deliver internationally?
We only deliver to addresses with a valid UK postcode, with exception of BFPO addresses. We do not ship to ROI, EU or Internationally. Please get in touch with one of our International Brand Representatives via our Distributor information page.
How do I change the grind setting of my mill?
If your mill has a knob, turn this anti-clockwise for a coarser setting or clockwise for a finer setting. The knob will either be located on the top of the mill, or on the base depending on which mill you have. To watch a video on how to change the grind setting of our mills, head to our YouTube channel here.
Can the mechanism on my mill be replaced?
Potentially. We advise getting in touch with our customer services team before trying to remove the mechanism in your mill as some older mills can be taken apart whilst our newer mills can not. Our team will be able to help you fix the problem yourself or check if it falls under our lifetime guarantee.
Can I put salt in my pepper mill and vice versa?
This depends entirely on the mechanism. Salt can only be used in a mill that has a nylon or ceramic mechanism. Salt cannot be used in a carbon steel mechanism. Pepper can only be used in a mill that has a ceramic or carbon steel mechanism. Pepper cannot be used in a nylon mechanism. The only mills where salt and pepper can both be used are if they have a ceramic mechanism. To learn more about our mechanisms click here.
Can I put my mills in dishwashers or ovens?
No. Cole & Mason mills cannot be put in dishwashers or ovens.
What is the best way to clean my mills?
The best way to clean a mill is to use a damp (not wet), colourless cloth. After cleaning, dry the mill straight away - do not leave wet. The mechanisms should not be rinsed, submerged in water, placed on a wet surface or get wet in any way. Please do not use cleaning products on the mills, for example, anti-bacterial spray.
Why has my mill gone rusty / mouldy?
There primary reason why your mill would have rusted / produced mould, is water exposure. This includes putting the mill in the dishwasher, washing it in a sink, wiping with a damp cloth and not drying after. Incorrect storage, like leaving the mill in a damp place or leaving it outdoors could also cause rust or mould.
Why has the salt in my mill become discoloured and is it harmful for me to still eat the salt?
Your salt mill could have got discoloured due to water exposure, food residue stuck at the base, storing in a damp place or leaving of an unclean surface.
We would advise that you do not eat the salt and dispose of any that may have come into contact with the discolouration. If the mechanism has discoloured it cannot be washed and should not be used.
Where are Cole & Mason salt and peppercorns sourced from?
Our salt is currently sourced from Belgium and peppercorns are sourced from Vietnam.
How can I change the light in my mill?
It is not possible to replace the light in any electronic mills. All lightbulbs in mills are LED and have a long-life expectancy.
What types of salt can be used in Cole & Mason salt mills?
You can use sea salt, rock salt and Pink Himalayan rock salt in mills with a nylon mechanism however we would recommend using a mill with a ceramic mechanism for prolonged use. Rock salt is harder than sea salt and will wear down the mechanism quicker over time however this is less likely to happen with a ceramic mechanism.
What are the best before dates of the spices included in racks?
Herb and spice sell by dates are displayed on the bottom of the box, if you no longer have this we recommend a best before date of two years from the date of purchase.
Can Salt be used in the Kingsley Spice Mill?
No. The Kingsley mill has a carbon steel mechanism, using salt will rust the mechanism.
Can fresh chilli be used in the Kingsley Spice Mill?
No, wet ingredients cannot be used in the mill.
Is it safe to use a brush or scouring pad on the Pestle & Mortar?
Yes, it is safe to use both items to clean the Pestle & Mortar.
Are the Granite Pestle & Mortars dishwasher safe?
No, our granite Pestle & Mortars are not dishwasher safe. The best way to clean is under running water with a brush or sponge.
Why does my Pestle & Mortar produce dust?
When the pestle and mortar meet without any ingredients, natural dust from the granite is produced. Wash thoroughly with water and your pestle & mortar will be safe to use. We also advise cleaning your new pestle & mortar before its first use.
My Oil & Vinegar Mister wont spray, why?
Please check the black collar is fastened correctly creating a tight seal. Ensure the filter end is not blocked by ingredients. The mister needs to be pumped a recommended 5-7 times to ensure good spray output.
Is the salad dressing shaker dishwasher proof?
Yes, the salad dressing shaker is dishwasher proof.
For anything else, please contact email@example.com
Suribachi Ceramic Pestle & Mortar
We only deliver to addresses with a valid UK postcode, with exception of BFPO addresses. We do not ship to ROI, EU or Internationally from this website.
Please visit your local Cole & Mason site below:
We aim to ship orders from our warehouse within 2 business days of order confirmation. All shipping services are presented at checkout at a flat rate £4.95 - however if you spend over £35, shipping is free.
Most UK delivery addresses can expect a next day delivery once we have shipped, however, some addresses not within mainland UK or in remote areas may take longer. Overall, please allow 3-5 days to receive your order from the date of your order confirmation.
We currently use DPD for all our deliveries. The day before delivery is due, you will get an email and/or a SMS message confirming delivery and the tracking number. At this stage there are options to provide delivery instructions to DPD directly; e.g. change the date, collect from the local parcel shop location, collect from a depot or leave in a safe place, to give you the best chance of a delivery being made first time.
You can track your delivery directly with DPD by following the link in the confirmation email or text message received. Tracking is also possible by visiting the DPD website - you will need the DPD tracking reference to do so.
On the day of delivery, DPD will notify you of a 1 hour delivery window.
For any questions on your delivery, email us at firstname.lastname@example.org
Returns & Exchanges:
Our Satisfaction Guarantee
If you are not completely satisfied with a product you may request to return it within 14 days of the date of purchase for a full refund, including any shipping costs. All returned items must be in a new and unused condition and include all shipped parts, manuals, accessories and documents and original packaging. Items are not eligible for return if they show signs of wear or have been used or altered from their original condition in any way.
You also have the option to return for an alternative item if you have changed your mind about the product you have purchased. Any cost differences between different items will need to be charged accordingly. The same rules about the item condition apply also.
In rare cases, orders may suffer damage in transit. We always try to pack orders with adequate protection, but if your order does arrive damaged, please do not hesitate to let us know so we can put this right. If you wish to report a damaged item for a Cole & Mason product purchased on www.coleandmason.com, please get in touch via our Contact Us page. One of our E-commerce team will then contact you to help resolve the problem for you.
In the unlikely event that product develops a fault, there are several things we can do to resolve this for you.
If your item develops a fault within 30 days of purchase, we can provide you with a full refund or exchange. If you wish to report a faulty item for a Cole & Mason product purchased on www.coleandmason.com, please get in touch via our Contact Us page and our E-commerce team will be standing by to assist.
If your item develops a fault after 30 days, depending on the item and the fault, we can offer a repair or replacement. Please see Our Guarantee section of our website for more details.
Requesting a Return
If you wish to request a return for a Cole & Mason product purchased on www.coleandmason.com, please get in touch via our Contact Us page. One of our E-commerce team will then contact you to help resolve the problem for you.
Please do not return items to us without contacting us first. We cannot be held responsible for items returned without approval and subsequent refunds or credits may not be possible.
Sending Your Return
Once our E-commerce team have authorised your return, please ensure that your items are securely packaged, and allow at least 14 days for your goods to reach us. All returns will need to be clearly marked for for the attention of 'Cole & Mason Online'. Full details on what to do will provided by the E-commerce team. We are unable to accept any responsibility for items that are lost or damaged on being returned to us, therefore we highly recommend proof of postage is retained.
We aim to refund you within 14 days of receipt of the product in our warehouse. All refunds will be made via the original payment method only. Refunds may be delayed, or in rare cases not possible if the item returned does not meet the criteria outlined above.
Need More Help?
For more information, please refer to our Terms & Conditions