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Frequently Asked Questions

For the best performance, we suggest using finely ground black or white pepper in our pepper shakers. For salt shakers, we recommend table salt or finely ground white salt. Avoid using whole peppercorns or coarse salt like Himalayan crystals, as these will affect performance.

For effortless and mess-free filling, we highly recommend using our Dover Stainless Steel Salt and Pepper Funnel. Simply unscrew the lid from the shaker, remove the mill's top from the body, and place the funnel over the lid before adding salt or pepper. If not using a funnel, follow the same steps and pour the salt or pepper directly into the shaker.

Wipe clean with a damp cloth and thoroughly dry. Avoid submerging in water or placing in the dishwasher to preserve the finish and mechanism.

Product covered by a 2-year guarantee Just be sure to keep your receipt or proof of purchase in case you need assistance.

Yes, it comes in elegant packaging, making it ideal for birthdays, weddings, or housewarmings. The design reflects Cole & Mason's British heritage and quality craftsmanship, ensuring it will be a gift that's both thoughtful and practical.