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Frequently Asked Questions

Wipe clean with a damp cloth and thoroughly dry. Avoid submerging in water or placing in the dishwasher to preserve the finish and mechanism.

Product covered by a 2-year guarantee Just be sure to keep your receipt or proof of purchase in case you need assistance.

Yes, it comes in elegant packaging, making it ideal for birthdays, weddings, or housewarmings. The design reflects Cole & Mason's British heritage and quality craftsmanship, ensuring it will be a gift that's both thoughtful and practical.

It’s perfect as a heat-resistant trivet for hot pans, a chopping board, or a stylish serving surface for cheeses and appetisers.

No, the protector has non-slip rubber feet to keep it stable and prevent scratches on delicate surfaces.