Christmas Returns Extended Returns Policy & Christmas & New Year Order Dates 2024/2025

Christmas Returns Extended Returns Policy

All items purchased after Monday 2nd December 2024 until Friday 27th December 2024 (inclusive) are eligible to be returned up to the Friday 10th January 2024. Please allow for postage timings to ensure that your product(s) is returned inside this date. Any sale or items which have had a price reduction of any sort must be returned within 14 days and sit outside this extended returns policy.

Items purchased prior and after these dates will be subject to our standard terms and conditions.

Christmas & New Year Order Dates 2023/2024

Office & Operations closed Tuesday 24th December 2024 to Thursday 2nd January 2025 (inclusive). During this time we will not be able to respond to any emails, telephone calls or voicemails.

The last order date for orders to be delivered pre-Christmas is Thursday 19th December 2024. Orders placed up to this date should be delivered by Tuesday 24th December 2024.

We will endeavour to ship any order placed after Thursday 19th December 2024, but we cannot guarantee any delivery dates, and these orders may end up being shipped in the New Year.

Therefore, any orders placed Friday 20th December 2024 to Sunday 5th January 2025 (inclusive) are likely to be processed & shipped from Monday 6th January 2025, due to stocktaking.